Recalls and safety notices

CPSC, Nov 13, 2025:

Hazard: The lithium-ion battery cells in certain Powerwall 2 systems can cause the unit to stop functioning during normal use, which can result in overheating and, in some cases, smoke or flame and can cause death or serious injury due to fire and burn hazards.

Remedy: Consumers should ensure their Powerwall 2 system is online and check the Tesla App for a notification about whether their unit is included in the recall. Tesla has remotely discharged (or removed energy from the battery of) affected Powerwall 2 systems that are online, to prevent overheating, until the replacement is installed.

CPSC, Oct 27, 2022:

Hazard: The home solar panel batteries can overheat, posing a risk of fire and emission of harmful smoke.

Remedy: LG Energy Solution Michigan will arrange for remote software updates to recalled batteries that are connected online. The diagnostic software updates are designed to monitor the recalled battery cells and shut down the battery if a fire risk is detected. If the battery shuts down, please contact LG Energy Solution Michigan for further instructions. Do not attempt to turn the battery on again. LG Energy Solution Michigan, its distributors, and its installers are contacting owners directly if their units are not connected online to arrange for a technician visit to manually update the diagnostic software.

CPSC, Jan 26, 2022:

Hazard: The lithium-ion battery modules within the Evolve Home Energy Storage Systems can overheat, posing a fire hazard.

Remedy: Consumers should immediately contact Eguana Technologies to schedule a free repair to the Evolve system. All recalled units connected online will have the batteries state of charge remotely limited, to reduce the risk of overheating until the batteries are replaced. If your unit is not connected online, contact Eguana Technologies to schedule a technician to come to your residence to manually reduce the state of charge, at no cost. Eguana Technologies will arrange for all recalled lithium-ion batteries to be properly replaced and disposed of according to federal and state regulations, and is contacting all known owners directly or through its installers.

CPSC, Aug 4, 2021:

Hazard: The home batteries can overheat, posing a risk of fire and emission of harmful smoke.

Remedy: Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan will arrange for modifications to recalled batteries that are connected online to reduce the risk of overheating until they can be replaced with new batteries. LG Energy Solution Michigan, its distributors, and its installers also are attempting to contact owners directly.

CPSC, Dec 16, 2020:

Hazard: The home batteries can overheat, posing a risk of fire and emission of harmful smoke.

Remedy: Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan, its distributors and its installers also are attempting to contact all owners directly to arrange for modifications to the recalled batteries to reduce the risk of overheating until they can be replaced with new batteries.

ACCC, Nov 19, 2025. Notice summary:

Hazard: The AC plugs may overheat and become damaged, posing a risk of fire.

Remedy: Firmware update that caps AC output at sustained full load, then free replacement with an updated AC plug, plus 2-year extra warranty.

ACCC, Sep 16, 2025. Notice summary:

Hazard: Certain third-party lithium-ion battery cells in a subset of Powerwall 2 systems may fail and overheat. Reports of smoking or flames with minor property damage.

Remedy: Free replacement. Tesla remotely discharges affected online units. Compensation for lost energy savings considered case by case.

ACCC, Sep 29, 2023. Notice summary:

Hazard: Affected batteries may overheat and catch on fire.

Remedy: Free replacement, or removal plus full refund on request. Switch off until remedied. Compensation for higher electricity bills.

ACCC, Mar 30, 2022. Notice summary:

Hazard: The affected LG batteries may overheat and catch on fire.

Remedy: All affected batteries replaced free. Interim option to cap state of charge at 75%. Compensation for extra electricity usage.

ACCC, Feb 25, 2021. Notice summary:

Hazard: ESS Batteries may overheat and catch on fire.

Remedy: Free replacement or full refund plus removal. Switch off until remedied. Financial compensation for higher electricity bills.

OPSS, Mar 26, 2021. Notice summary:

Hazard: The ESS Home Batteries can overheat, presenting a risk of fire and emission of harmful smoke/vented gases. Risk level recorded as 'low' under the RAPEX risk assessment methodology.

Remedy: Recall of the product from end users. LG ESS replacing all potentially affected ESS Home Batteries.